Courtney Macmillan
About Courtney Macmillan
Courtney Macmillan is a Complaints Representative at Afterpay Touch, where she has worked since 2018. She previously held a position as a Customer Service Representative at Coles for five years and studied at Bacchus Marsh Grammar from 2009 to 2012.
Work at Afterpay
Courtney Macmillan has been employed at Afterpay Touch as a Complaints Representative since 2018. In this role, she addresses customer concerns and ensures effective resolution of complaints. Her responsibilities include managing customer inquiries, providing support, and maintaining a high level of customer satisfaction. Over her tenure, she has developed skills in conflict resolution and customer service.
Previous Experience at Coles
Before joining Afterpay, Courtney Macmillan worked at Coles as a Customer Service Representative from 2013 to 2018. During her five years at Coles, she gained experience in customer interaction and service management. Her role involved assisting customers, resolving issues, and enhancing the overall shopping experience.
Education at Bacchus Marsh Grammar
Courtney Macmillan studied at Bacchus Marsh Grammar from 2009 to 2012. Her education during these three years provided her with foundational knowledge and skills that have contributed to her professional development. The experience at Bacchus Marsh Grammar has equipped her for roles in customer service and complaint resolution.