Gillian Lane
About Gillian Lane
Gillian Lane is a Customer Service Representative currently employed at Afterpay Touch since 2019. She holds a Bachelor's degree in Commerce and Arts from Deakin University, where she studied from 2021 to 2024, and previously worked at Bakers Delight for four years.
Work at Afterpay
Gillian Lane has been employed at Afterpay Touch as a Customer Service Representative since 2019. In this role, she is responsible for addressing customer inquiries and providing support related to Afterpay's services. Her experience in the customer service sector contributes to her effectiveness in resolving issues and enhancing customer satisfaction.
Previous Experience at Bakers Delight
Prior to her current position, Gillian Lane worked at Bakers Delight as a Customer Service Representative from 2015 to 2019. During her four years at this bakery chain, she developed skills in customer interaction and service, which laid the foundation for her subsequent role at Afterpay.
Education and Expertise
Gillian Lane is pursuing a Bachelor of Commerce/Bachelor of Arts degree at Deakin University, with her studies spanning from 2021 to 2024. This academic background provides her with a solid understanding of business principles and arts, which may enhance her capabilities in customer service and communication.
Background
Gillian Lane has a background in customer service, having worked in two significant roles in this field. Her experience in both Afterpay and Bakers Delight highlights her commitment to customer satisfaction and her ability to adapt to different service environments.