Glenn Hornibrook
About Glenn Hornibrook
Glenn Hornibrook serves as the Afterpay Card Team Leader, a position he has held since 2021. He has extensive experience at Afterpay, having previously worked in various roles including Customer Service Representative and Team Leader.
Work at Afterpay
Glenn Hornibrook has held multiple positions at Afterpay, showcasing a progressive career within the company. He began as a Customer Service Representative from 2017 to 2019, where he developed skills in customer interaction and support. He then advanced to the role of Customer Service Team Leader, serving from 2019 to 2021, where he managed a team and improved service delivery. After a brief tenure as Merchant Admin Team Leader in 2019, he currently holds the position of Afterpay Card Team Leader since 2021, focusing on the management and development of Afterpay's card services.
Previous Experience at Defence Bank
Before joining Afterpay, Glenn Hornibrook worked at Defence Bank as a Member Services representative from 2015 to 2017. In this role, he was responsible for assisting members with their banking needs and providing support on various services. His experience at Defence Bank contributed to his customer service skills and understanding of the financial services sector.
Career Progression
Glenn Hornibrook's career reflects a clear trajectory of growth and increased responsibility. Starting at Afterpay as a Customer Service Representative, he quickly moved up to a leadership role as Customer Service Team Leader. His brief role as Merchant Admin Team Leader further expanded his expertise in team management and operational oversight. His current position as Afterpay Card Team Leader demonstrates his continued commitment to the company and its services.
Duration of Employment
Glenn Hornibrook's employment history at Afterpay spans several years, with his initial role starting in 2017. He has spent a total of over four years at the company, with various roles contributing to his professional development. His tenure at Defence Bank lasted for two years, adding to his overall experience in customer service and team leadership.