Isabella Portelli
About Isabella Portelli
Isabella Portelli is an Instructional Designer at Afterpay, where she has worked since 2021. She has a background in customer service and design, holding a Diploma of Business and a degree in Interior Design and Decoration.
Work at Afterpay
Isabella Portelli has been working at Afterpay since 2018. She started her career at the company as a Customer Service Representative, where she worked for one year. She then transitioned to the role of Service Excellence Specialist from 2019 to 2021, serving for two years. Following this, she took on the position of Assistant Instructional Designer for nine months in 2021. Currently, she holds the role of Instructional Designer, Instore, a position she has occupied since 2021.
Education and Expertise
Isabella Portelli studied at Barrington College, where she earned a Diploma of Business from 2016 to 2017. She furthered her education at Billy Blue College of Design, completing a program in Interior Design and Decoration from 2020 to 2022. Her educational background supports her roles in instructional design and customer service within Afterpay.
Background
Isabella Portelli has a diverse background in customer service and instructional design. Her career at Afterpay began in a customer-facing role, which provided her with foundational skills in service excellence. Over the years, she has advanced through various positions, gaining experience in instructional design and enhancing her expertise in developing training materials.
Professional Development
Throughout her career at Afterpay, Isabella Portelli has engaged in various roles that have contributed to her professional development. Starting from customer service, she has moved into instructional design, demonstrating her ability to adapt and grow within the organization. Her educational pursuits in business and design have further equipped her with the skills necessary for her current role.