Jani Zamora
About Jani Zamora
Jani Zamora is a Senior Global IT Support Engineer currently employed at Afterpay in Sydney, Australia. With extensive experience in IT support and project coordination, Zamora has held various roles in organizations such as Healthdirect Australia, AMP, and the Office of Environment and Heritage.
Work at Afterpay
Jani Zamora has been employed at Afterpay as a Senior Global IT Support Engineer since 2021. In this role, Zamora is responsible for providing technical support and ensuring the smooth operation of IT services across the organization. This position involves addressing technical issues, implementing solutions, and supporting staff with their IT needs. Zamora has played a significant role in enhancing the IT support framework within the company.
Previous Employment Experience
Before joining Afterpay, Jani Zamora held several positions in the IT sector. Zamora worked at AMP as a Technical Analyst from 2018 to 2021, where responsibilities included troubleshooting and resolving technical issues. Prior to that, Zamora served as Corporate IT Team Lead - Service Desk at Healthdirect Australia from 2016 to 2018, overseeing IT support operations. Zamora also worked as an IT Support Analyst at Healthdirect Australia from 2013 to 2016 and had earlier roles at Fitness First and CHEP.
Education and Expertise
Jani Zamora's educational background includes studies at Campbelltown Institute of TAFE, where Zamora achieved a Certificate IV in Information Technology with a focus on Network Management in 2003. Additionally, Zamora completed Certificates III and IV in Technical Support in 2002. Zamora attended Thomas Reddall High School from 1996 to 2001, laying the foundation for a career in IT.
Project Coordination and Office Management
In 2018, Jani Zamora briefly worked as a Project Coordinator at the Office of Environment and Heritage in New South Wales. During this time, Zamora coordinated the decommissioning of two offices and facilitated the transition to a temporary WeWork office. Zamora collaborated with the Workplace and Facilities team in Melbourne to ensure a smooth relocation process. Zamora also acted as the first point of contact for staff returning to the office post-lockdown, managing communications effectively.
Technical Support Initiatives
Throughout Jani Zamora's career, several initiatives highlight technical expertise. Zamora played a key role in resolving two major Wi-Fi outages at the office, collaborating closely with WeWork technicians. Additionally, Zamora undertook the collection, sorting, and disposal of e-waste, specifically focusing on old Afterpay assets. Zamora also served as the onsite engineer for various meetings and events, ensuring the technical aspects were managed effectively.