Jasmeet Walia
About Jasmeet Walia
Jasmeet Walia is a Technical Solutions Manager at Afterpay Touch, where he has worked since 2017. He has held various roles within the company since 2008 and holds a Bachelor of Business in Information Systems from Victoria University.
Work at Afterpay
Jasmeet Walia has been serving as a Technical Solutions Manager at Afterpay Touch since 2017. In this role, he is responsible for overseeing technical solutions and ensuring operational efficiency. Prior to this position, he held several roles within the company, showcasing a progressive career trajectory. From 2011 to 2013, he worked as the Manager of Customer Contact & Operations, where he focused on enhancing customer interactions. He then transitioned to the role of Embedded and Operations Manager for Australia from 2013 to 2017, managing operational aspects of the business. His extensive experience at Afterpay Touch spans over a decade, reflecting a deep understanding of the company's operations and customer service strategies.
Education and Expertise
Jasmeet Walia earned a Bachelor of Business with a focus on Information Systems from Victoria University, completing his studies from 2002 to 2006. This educational background provided him with foundational knowledge in business principles and information technology, which he has applied throughout his career. His expertise in technical solutions and operations management is supported by his academic qualifications and extensive professional experience within the fintech sector.
Background
Jasmeet Walia began his career at Afterpay Touch in 2008 as a Business Relationship Support Coordinator, where he worked for three years. This initial role allowed him to develop skills in business relationships and support operations. His career progressed as he took on more responsibilities, leading to his subsequent positions in customer contact, operations management, and ultimately technical solutions management. His long tenure at Afterpay Touch has equipped him with a comprehensive understanding of the company's operational framework and customer service dynamics.
Career Progression
Jasmeet Walia's career at Afterpay Touch reflects a clear progression through various roles over a span of more than a decade. Starting as a Business Relationship Support Coordinator from 2008 to 2011, he advanced to Manager of Customer Contact & Operations from 2011 to 2013. Following this, he served as Embedded and Operations Manager for Australia from 2013 to 2017. His current role as Technical Solutions Manager, which he has held since 2017, demonstrates his ability to adapt and grow within the organization, contributing to its operational success.