Jocelyn Chew
About Jocelyn Chew
Jocelyn Chew is the Senior Manager of Global Payments Compliance at Afterpay, a position she has held since 2021. With a strong background in risk management and compliance, she has previously worked at Coles and National Australia Bank, where she developed her leadership skills and expertise in the retail and financial services sectors.
Work at Afterpay
Jocelyn Chew has been serving as the Senior Manager of Global Payments Compliance at Afterpay since 2021. In this role, she oversees compliance operations related to global payment systems, ensuring adherence to regulatory standards and risk management protocols. Her leadership is pivotal in maintaining Afterpay's commitment to compliance and operational excellence in the financial technology sector.
Previous Experience in Compliance and Risk Management
Prior to her current position, Jocelyn Chew held various roles at National Australia Bank, where she worked as Manager of Merchant Risk and PCI DSS Compliance from 2017 to 2021. She also served as Compliance Manager for PCI DSS for seven months in 2016. Her experience at National Australia Bank equipped her with extensive knowledge in compliance and risk management within the financial services industry.
Career at Coles
Jocelyn Chew's career at Coles spanned from 2006 to 2015, during which she held multiple positions. She started as EFT Reconciliation Manager and later became Relationship and Operations Manager. Additionally, she worked as Scheme/Industry Compliance and Relationship Manager from 2014 to 2016. Her roles at Coles contributed to her expertise in compliance and operations within the retail sector.
Education and Expertise
Jocelyn Chew studied at Monash University, where she earned a Bachelor of Business Systems with a focus on Information Technology from 1996 to 1999. She also attended Methodist Girls' School from 1988 to 1993. Her educational background, combined with her extensive experience in risk management and compliance, underpins her expertise in managing global payments compliance.
Leadership Style and Team Management
Jocelyn Chew is recognized for her leadership style that inspires and motivates high-performing teams. She has extensive experience in leading multi-cultural teams, which enhances her ability to manage global compliance operations effectively. Her approach to leadership is crucial in fostering a collaborative environment that drives compliance success in her current role.