Joseph Meng
About Joseph Meng
Joseph Meng is a Senior Global IT Support Engineer currently working at Afterpay in Shanghai, China. He has extensive experience in IT support roles, including positions at ForexTime and Gensler, and holds a Bachelor of Science in Computer Science from Hefei Normal University.
Work at Afterpay
Joseph Meng has been employed at Afterpay as a Senior Global IT Support Engineer since 2020. In this role, he provides technical support to clients, ensuring high-quality service by coordinating with the headquarters IT team. His responsibilities include troubleshooting and resolving IT issues, contributing to the overall efficiency of the company's operations.
Previous Experience at ForexTime (FXTM)
Before joining Afterpay, Joseph Meng worked at ForexTime (FXTM) as an IT Operation Manager from 2018 to 2020. During his two years in this role, he was based in Shanghai, China, where he managed IT operations and provided support to enhance the company's technological infrastructure.
Background in IT Support Roles
Joseph Meng has a diverse background in IT support roles. He served as an IT Support Specialist at Gensler from 2016 to 2018, and as an Associate IT Operations Analyst at Shanghai Disney Resort from 2015 to 2016. His experiences in these positions have equipped him with the skills necessary to effectively address clients' IT needs.
Education and Expertise
Joseph Meng earned a Bachelor of Science (BS) degree in Computer Science from 合肥师范学院, completing his studies from 2008 to 2012. His educational background provides a strong foundation for his expertise in areas such as Windows deployment, settings, and fault diagnosis.
Current Role at Cash App
In addition to his role at Afterpay, Joseph Meng has been working as an IT Specialist at Cash App since 2022. His position involves providing technical support and ensuring that IT systems operate smoothly, further showcasing his commitment to the field of information technology.