Kenyatta Brooks
About Kenyatta Brooks
Kenyatta Brooks is a Merchant Risk Analyst currently working at Afterpay in the San Francisco Bay Area. With a background in risk analysis and customer support, he has developed skills in crisis intervention and American Sign Language, contributing to inclusive workplace practices.
Work at Afterpay
Kenyatta Brooks has been employed at Afterpay as a Merchant Risk Analyst since 2020. In this role, he is responsible for analyzing merchant risk and implementing strategies to mitigate potential issues. His experience in risk analysis contributes to the overall security and integrity of the platform. He operates within the San Francisco Bay Area, where Afterpay is headquartered.
Education and Expertise
Kenyatta Brooks earned a Bachelor of Arts degree in Creative Arts from San Jose State University, completing his studies in 2008. His educational background supports his analytical skills and creative problem-solving abilities. Additionally, he possesses expertise in American Sign Language, which enhances his communication capabilities in diverse environments.
Professional Background
Kenyatta Brooks has accumulated extensive experience in risk analysis and customer support. Prior to his current position at Afterpay, he worked at Plastiq in various roles, including Risk Analyst and Senior Risk Analyst from 2016 to 2020. He also held a position at Instacart as a Customer Support representative and worked at Square in a similar capacity. His early career included roles at The National Hispanic University as an Academic Specialist and Tutor, where he developed skills in educational support.
Achievements in Risk Analysis
Throughout his career, Kenyatta Brooks has demonstrated proficiency in using tools such as Zendesk, which is essential for managing customer support and risk analysis tasks. His experience in crisis intervention has equipped him to provide valuable support in high-pressure situations. His strong background in disability awareness contributes to inclusive workplace practices, enhancing the work environment for diverse teams.