Lakota Perkins
About Lakota Perkins
Lakota Perkins is a Workforce Planner at Afterpay, where she has worked since 2020. She specializes in developing and managing workforce plans to support Afterpay's global operations and has held various roles in customer service and workforce management at both Afterpay and Foxtel.
Work at Afterpay
Lakota Perkins has been employed at Afterpay since 2020 as a Workforce Planner. In this role, she develops and manages workforce plans that support Afterpay's global operations, which include both in-house and outsourced partnerships. Her responsibilities involve preparing short, mid, and long-range plans aimed at optimizing workforce efficiency. Prior to her current position, she worked as a Real Time Analyst for 9 months and as a Customer Service Representative for 2 months in 2018. Additionally, she served as a Merchant Admin Agent from 2018 to 2020.
Previous Experience at Foxtel
Before joining Afterpay, Lakota Perkins worked at Foxtel in various roles. She served as a Customer Service Representative from 2014 to 2015 for one year. During her time at Foxtel, she also held the position of Staff Adherence and Call Volume Monitor for 3 months in 2014. From 2016 to 2017, she worked in the Foxtel from Telstra Change role for one year. Additionally, she was a Social Media Specialist from 2017 to 2018 for 9 months.
Workforce Planning Expertise
Lakota Perkins plays a key role in fostering partnerships with internal stakeholders and external suppliers to enhance Afterpay's global presence. Her expertise in workforce planning includes developing strategies that align with organizational goals and optimizing resource allocation. She is responsible for ensuring that workforce plans are effective in meeting both immediate and long-term operational needs.