Mark Kegan
About Mark Kegan
Mark Kegan is a Finance Associate with experience in ticket services and customer support roles. He has worked for the Chicago Bears and Afterpay, and has held various positions in sports and customer service since 2015.
Work at Afterpay
Mark Kegan has been employed as a Finance Associate at Afterpay since 2020. In this role, he contributes to the financial operations of the company, applying his expertise in finance to support various initiatives. His tenure at Afterpay spans four years, during which he has gained valuable experience in the financial technology sector.
Current Role at Chicago Bears
Mark Kegan serves as a Gameday Ticket Services Associate for the Chicago Bears, a position he has held since 2018. In this capacity, he manages ticket sales and customer interactions on game days, ensuring a smooth experience for fans attending events. His experience in this role has lasted six years, showcasing his commitment to the organization.
Previous Experience at Uber Freight
Prior to his current roles, Mark worked at Uber Freight as a Tracking Support Agent from 2019 to 2020. In this position, he provided support for tracking shipments, assisting customers with inquiries and ensuring timely updates. His experience at Uber Freight lasted one year and contributed to his skills in customer service and logistics.
Education and Expertise
Mark Kegan studied at Loyola University Chicago, where he earned a Bachelor of Business Administration (BBA) with a focus on Finance and Sport Management from 2013 to 2017. His education has equipped him with a strong foundation in financial principles and the sports industry, which he applies in his professional roles.
Background in Athletics and Customer Service
Mark has a diverse background in athletics and customer service. He has held various positions in sports organizations, including roles at Northwestern University, Chicago White Sox, and Chicago Cubs. His experience ranges from ticket sales to fan services, demonstrating his ability to engage with customers and enhance their experiences in the sports sector.