Melanie Raymond
About Melanie Raymond
Melanie Raymond is a Client Success Account Manager currently employed at Afterpay in Sydney, Australia. She has a background in international relations and Mandarin, with previous roles at Uber and experience in marketing and tutoring.
Current Role at Afterpay
Melanie Raymond serves as a Client Success Account Manager at Afterpay, a position she has held since 2021. In this role, she focuses on ensuring client satisfaction and success, working closely with clients to optimize their experience with the Afterpay platform. Her responsibilities include managing client accounts, providing support, and developing strategies to enhance client engagement.
Previous Experience at Uber
Prior to her current role, Melanie Raymond worked at Uber in various capacities. She served as a Small and Medium Business (SMB) Account Executive from 2019 to 2020, where she managed relationships with SMB clients. Following that, she transitioned to the role of Client Success Account Manager at Uber from 2020 to 2021, further developing her skills in client management and support.
Internship at Bastion EBA
In 2018, Melanie Raymond completed a two-month internship as a Marketing Strategy Intern at Bastion EBA in Sydney, Australia. During this internship, she gained practical experience in marketing strategies and contributed to various projects aimed at enhancing the company's marketing efforts.
Educational Background
Melanie Raymond has a strong educational background in international relations and languages. She studied at Fudan University, focusing on Mandarin and International Relations, during an international exchange program from 2017 to 2018. Additionally, she earned a Bachelor of International and Global Studies with a double major in Government and International Relations and Chinese from the University of Sydney from 2015 to 2018. She furthered her education by obtaining a Master of Management from the University of Sydney Business School from 2018 to 2019.
Tutoring Experience at Crimson Education
In 2018, Melanie Raymond worked as a tutor at Crimson Education for one month. In this role, she provided academic support and guidance to students, leveraging her knowledge in international relations and language studies to assist learners in achieving their educational goals.