Saxena Turimella
About Saxena Turimella
Saxena Turimella is a Customer Service Representative with extensive experience in the field, currently working at Afterpay Touch in Australia since 2017. With a background in IT support and a strong educational foundation in Communications and Information Systems, Turimella has held various roles across multiple companies.
Work at Afterpay
Saxena Turimella has extensive experience at Afterpay Touch, where they have held multiple roles since 2013. Currently, they serve as a Customer Service Representative, a position they have held since 2017. Prior to this role, they worked as a Service Desk Analyst and an IT Support Technician from 2013 to 2016. Additionally, Saxena briefly worked as a Test Analyst in a temporary role in 2013. Their tenure at Afterpay Touch spans over four years, showcasing a commitment to customer service and technical support.
Current Role at Shell
Saxena Turimella has been employed as a Customer Service Representative at Shell since 2006. This long-standing position has been maintained for 18 years in The Hague, Zuid-Holland, Netherlands. Their role at Shell emphasizes their dedication to customer service in a dynamic environment.
Previous Employment History
Before joining Afterpay Touch, Saxena worked at Skybridge Group Pty Ltd as an Invoicing and QA Officer for five months in 2016. They also held a position as a Desktop Relocation Specialist at Hays IT Services for one month in 2017. Earlier in their career, they served as a Store Manager at United Petroleum Pty Ltd for two months in 2012. This diverse work history reflects a range of skills in customer service and technical support.
Education and Expertise
Saxena Turimella holds a Bachelor of Technology degree from Vignan's Engineering College, which they completed from 1999 to 2003. They furthered their education by obtaining a Master's degree in Information Systems from CQUniversity between 2005 and 2007. Additionally, they studied Communications at Monash University for one year in 2008-2009. This educational background supports their expertise in customer service and technical roles.
Internship Experience
Saxena Turimella gained practical experience as an IT Intern at Downer in 2009, where they worked for three months. This internship provided foundational skills in the IT field, contributing to their subsequent roles in customer service and technical support.