Shanyan Hai
About Shanyan Hai
Shanyan Hai is a Delivery Manager in Merchant Services at Afterpay, with a strong background in marketing and event management. She has extensive experience in ecommerce, digital marketing, and B2B communications, and has worked in various roles across multiple organizations in Australia and internationally.
Work at Afterpay
Shanyan Hai serves as the Delivery Manager for Merchant Services at Afterpay, a position she has held since 2021. In this role, she focuses on optimizing client experience and achieving business goals through strategic planning. Her expertise in B2B communications enhances her ability to manage merchant services effectively, contributing to the overall success of the organization.
Education and Expertise
Shanyan Hai has a diverse educational background. She studied at the University of Melbourne, earning a Master of Management in Marketing from 2016 to 2017. She also obtained a Diploma of Interpreting from the Sydney Institute of Interpreting and Translating in 2017. Additionally, she holds a Bachelor of International Hotel and Tourism Management from The University of Queensland, completed in 2014, and a Bachelor of Management in Event Management from Sun Yat-Sen University, which she achieved from 2011 to 2015.
Professional Background
Shanyan Hai has accumulated extensive professional experience across various roles and industries. Prior to her current position at Afterpay, she worked as an Account Manager at Sourci from 2019 to 2021 and as an Education Marketing Manager at ToFuture Education from 2018 to 2019. Her earlier roles include positions at BTS as a Consultant Intern, AUG Global Network as a Marketing and Recruitment Officer, and several others in marketing and account management.
Achievements in Marketing and Management
Throughout her career, Shanyan Hai has demonstrated a strong commitment to building successful business relations. Her work in marketing and recruitment at AUG Global Network and her role as an Account Executive at Bastion China reflect her ability to enhance client engagement. Her focus on strategic planning and client experience optimization has been a hallmark of her professional journey.
Industry Experience
Shanyan Hai has extensive experience in ecommerce, digital marketing, international trade, and manufacturing industries. Over the past three years, her roles have allowed her to develop a comprehensive understanding of these sectors, enabling her to effectively contribute to her current position at Afterpay and drive business success.