Suki T.
About Suki T.
Suki T. is a Merchant Administrator Team Lead with extensive experience in customer service and operations management across various industries. She has held multiple roles in companies such as Suncorp Group, Dixons Carphone, and Origin Energy, and has a background in art and design education.
Work at Afterpay
Suki T. currently holds the position of Merchant Administrator Team Lead at Afterpay. In this role, Suki oversees merchant operations and ensures efficient service delivery. The responsibilities include managing merchant inquiries and facilitating smooth onboarding processes.
Previous Employment Experience
Suki T. has a diverse work history, including roles at Suncorp Group as a Claims Services Motor Specialist for five months in Queensland, Australia. Suki also worked at Dixons Carphone as a UAT Quality Test Manager for one year in London, England. Additionally, Suki served as a Field Sales Verification Agent at Origin Energy for two months in 2018 and held various positions at Carphone Warehouse, including Insurance Claims and Customer Service Consultant, Retail Performance Coach, and New Store Opening Trainer.
Education and Expertise
Suki T. has an educational background in art and design, having studied at Birmingham City University and Birmingham Institute of Art and Design. Suki also attended Kingston University, focusing on photography and graphic design. Further studies include graphic design and dance at Halesowen College and marketing at the Digital Marketing Institute.
Career Development
Suki T.'s career development includes a progression through various customer service and operational roles. Starting as a Customer Service Consultant at Hamleys of London, Suki advanced to positions that involved training and coaching staff at Dixons Carphone. This trajectory reflects a commitment to enhancing customer experience and operational efficiency.