Tahlia Stavrakakis
About Tahlia Stavrakakis
Tahlia Stavrakakis is a Customer Experience Officer at Afterpay with a strong background in customer service and events management. She has studied Human Resource Management and has experience in the travel and hospitality industry, enhancing her capabilities in her current role.
Work at Afterpay
Tahlia Stavrakakis holds the position of Customer Experience Officer at Afterpay, where she has been employed since 2021. In this role, she focuses on enhancing customer interactions and experiences, drawing on her extensive background in customer service and the travel and hospitality industry. Her responsibilities likely include developing strategies to improve customer satisfaction and overseeing customer service operations.
Education and Expertise
Tahlia Stavrakakis has a solid educational background. She graduated from Kew High School with a Year 12 Certificate in 2011. She furthered her education at Swinburne University of Technology, where she earned a Diploma in Human Resource Management from 2020 to 2022. Additionally, she studied Silversmithing at Melbourne Polytechnic, achieving a Certificate from 2014 to 2015. Currently, she is pursuing further education in Human Resource Management.
Background in Customer Service
Tahlia Stavrakakis has a diverse background in customer service, having worked in various roles that contribute to her expertise. She served as a Customer Service Officer at Jetstar Airways from 2016 to 2017 and later worked as an Online Customer Service Officer at Just Group from 2020 to 2021. Additionally, she gained experience as an Office Administrator and Events Coordinator at Microsoft from 2018 to 2020. This varied experience informs her approach to customer experience at Afterpay.
Skills in Events Management
Tahlia Stavrakakis possesses skills in Events Management, which are relevant to her current role as Customer Experience Officer. Her experience in coordinating events at Microsoft may enhance her ability to create engaging customer experiences and manage customer interactions effectively. This skill set complements her customer service background and contributes to her overall effectiveness in her position.