Velvet Estolano
About Velvet Estolano
Velvet Estolano serves as the Associate Manager of Partner Success at Afterpay in the New York City Metropolitan Area, where she has worked since 2021. With a background in client experience and operations management at SEPHORA and JCPenney, she specializes in training and development, focusing on creating effective learning experiences.
Work at Afterpay
Velvet Estolano has been serving as the Associate Manager of Partner Success at Afterpay since 2021. In this role, she operates within the New York City Metropolitan Area and focuses on enhancing partner relationships and driving success through effective communication and feedback mechanisms. Prior to this position, she worked as a Regional Retail Trainer at Afterpay for seven months, where she contributed to training initiatives in the San Francisco Bay Area.
Previous Experience at SEPHORA
Before joining Afterpay, Velvet Estolano held several positions at SEPHORA. She worked as the Manager of Client Experience and Services from 2019 to 2020 in San Francisco, California. Her career at SEPHORA also included roles as Assistant Manager, Service Manager, and Operations Lead for Sephora inside JCPenney. These experiences spanned from 2009 to 2019, during which she developed skills in customer service and operational management.
Education and Expertise
Velvet Estolano studied at San Diego City College from 2011 to 2014, where she achieved a GPA of 3.9. She focused on Fine/Studio Arts and English, gaining a solid educational foundation that supports her professional skills. Her expertise includes delivering impactful training and development programs tailored to the needs of individuals and teams.
Skills in Communication and Development
Velvet Estolano possesses strong skills in both delivering and receiving feedback, which enhances team communication and success. She excels in environments that require strategic thinking and ideation, particularly in learning and development contexts. Her ability to quickly identify needs and understand audiences contributes to her effectiveness in creating meaningful learning experiences.