Vivien Liu

Customer Service Representative @ Afterpay

About Vivien Liu

Vivien Liu is a Customer Service Representative currently employed at Afterpay in Melbourne, Australia. She has a diverse background in retail and food service, having held various roles at companies such as Miniso, Starbucks, and McDonald's, along with educational qualifications in Marketing and Patisserie.

Current Role at Afterpay

Vivien Liu has been employed as a Customer Service Representative at Afterpay since 2021. In this role, she is responsible for assisting customers with inquiries and providing support related to Afterpay's services. Her position is based in Melbourne, Victoria, Australia.

Previous Experience in Retail Management

Vivien Liu has extensive experience in retail management. She worked as a Store Manager at Miniso Australia for three months in 2021, overseeing operations in the Melbourne CBD. Prior to that, she served as a Retail Store Leader at Miniso Australia from 2019 to 2021, where she managed store activities for two years in Melbourne, Victoria.

Experience in Food and Beverage Industry

Vivien Liu has held multiple positions in the food and beverage industry. She worked at Starbucks as a Supervisor from 2018 to 2019, and previously as a Barista from 2016 to 2019. Additionally, she was a Crew Trainer at McDonald's Corporation from 2013 to 2016, where she trained new staff at the Queen Victoria Market. She also gained experience as a Cafe All Rounder at LAURENT BAKERY PTY. LTD. for eight months in 2016.

Educational Background in Business and Patisserie

Vivien Liu studied at RMIT University, where she earned a Bachelor of Business with a focus on Marketing from 2013 to 2015. She also attended William Angliss Institute, achieving a Patisserie Certificate IV from 2017 to 2018. Her education has equipped her with skills relevant to both business management and culinary arts.

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