Danielle Dewolfe
About Danielle Dewolfe
Danielle Dewolfe is a Solutions Engineer with over 11 years of experience at Agari in San Mateo, California. She has a background in customer service and technical support, having worked at companies such as YesVideo, Barracuda, and Symantec.
Current Role at Agari
Danielle Dewolfe has been employed at Agari since 2013, where she currently holds the position of Senior Customer Success Engineer. In this role, she focuses on ensuring customer satisfaction and success with Agari's solutions. Her tenure at Agari spans over 11 years, during which she has contributed to the company's mission of providing advanced email security solutions. Agari is based in San Mateo, California.
Previous Experience at Barracuda
Prior to her current role, Danielle Dewolfe worked at Barracuda Networks as a Technical Support Engineer from 2005 to 2010. During her five years at Barracuda, she provided technical assistance and support to customers, helping them resolve issues related to Barracuda's products and services. This experience contributed to her technical expertise in customer support.
Experience at Symantec
Danielle Dewolfe served as a Technical Support Analyst at Symantec for nine months in 2011 and 2012. In this position, she was responsible for assisting customers with technical inquiries and troubleshooting issues related to Symantec's security software solutions. This role further developed her skills in technical support and customer interaction.
Education and Qualifications
Danielle Dewolfe studied at Brooks College, where she earned an Associate of Arts degree from 2003 to 2005. Her educational background provided her with foundational knowledge and skills that have been beneficial in her professional career. Additionally, she completed her high school education at Fremont High School from 1997 to 2001.
Early Career at YesVideo
Danielle Dewolfe began her career as a Customer Service Representative at YesVideo in 2005. She worked in this role for four months, where she gained initial experience in customer service and support. This early position laid the groundwork for her subsequent roles in technical support and customer success.