Jessie Wei
About Jessie Wei
Jessie Wei is a Technical Support Engineer at Agari, where she has worked since 2019. She possesses expertise in Python and has a strong background in storage solutions and device driver development.
Work at Agari
Jessie Wei has been employed at Agari as a Technical Support Engineer since 2019. In this role, she focuses on providing technical assistance and support to customers, utilizing her expertise in troubleshooting and problem-solving. Her responsibilities include resolving customer support issues and ensuring customer satisfaction through effective communication and technical knowledge.
Previous Experience at Ario Data Networks
Prior to her role at Agari, Jessie Wei worked at Ario Data Networks as a Test Manager from 2004 to 2006. During her two years in this position, she was involved in overseeing testing processes and ensuring the quality of software products. This experience contributed to her technical skills and understanding of software development.
Education and Expertise
Jessie Wei earned a Bachelor of Science (BS) degree in Computer Science from San Jose State University. Her educational background provides her with a solid foundation in programming and software development. She possesses expertise in Python, a versatile programming language, and is skilled in developing and troubleshooting device drivers, which are essential for hardware-software interaction.
Technical Skills and Background
Jessie Wei has a strong background in storage solutions, indicating her focus on data management and storage technologies. Her technical skills extend to customer support, where she has a proven track record in handling complex technical issues. Her excellent communication skills enable her to effectively resolve customer inquiries and provide solutions.