Mark Scott
About Mark Scott
Mark Scott is a Customer Success Engineer at Agari, with over 20 years of experience in email migrations and a strong background in security-minded development. He previously worked at Eli Lilly and Company and Lloyds Bank, and holds a Bachelor of Science in Biochemistry from UCL.
Work at Agari
Mark Scott has been employed at Agari as a Customer Success Engineer since 2020. In this role, he focuses on ensuring client satisfaction and successful implementation of Agari's security solutions. His responsibilities include providing technical support and guidance to clients, helping them optimize their use of Agari products. Mark's extensive experience in security-minded development enhances his ability to address customer needs effectively.
Previous Experience at Eli Lilly and Company
Mark Scott worked at Eli Lilly and Company for a total of 13 years, starting as an IT Technical Analyst from 1996 to 2009. He then transitioned to the role of Global Messaging Solutions Engineer, where he served from 2009 until 2020. In both positions, he contributed to various IT projects and initiatives, focusing on messaging solutions and technical support.
Education and Expertise
Mark Scott studied Biochemistry at University College London (UCL), where he earned a Bachelor of Science (BSc) degree from 1989 to 1991. He also attended Farnborough College of Technology. His educational background, combined with his extensive experience in IT and security, provides him with a solid foundation in both technical and analytical skills.
Background in IT Support
Mark began his career in IT support at Lloyds Bank, where he worked as desktop IT support from 1996 to 1998 in London, United Kingdom. This early experience laid the groundwork for his subsequent roles in IT and technical analysis, allowing him to develop a comprehensive understanding of IT systems and customer needs.
Technical Skills and Proficiencies
Mark Scott possesses a range of technical skills, including expertise in implementing DMARC and Cisco Ironport solutions. He has over 20 years of experience in email migrations across various platforms, including CC-Mail and O365. Additionally, he is skilled in PowerApp development and O365 suite administration. Mark is also proficient in conversational Japanese, both in speaking and writing.