Abigail Lewis
About Abigail Lewis
Abigail Lewis is a Senior Compliance Officer at Age Partnership, where she has worked since 2020. She has a background in Communication and Media Studies from Leeds Beckett University and extensive experience in compliance and customer service roles within the financial sector.
Work at Age Partnership
Abigail Lewis has been serving as a Senior Compliance Officer at Age Partnership since 2020. In this role, she is responsible for conducting thematic reviews based on risk areas identified through standard monitoring and updates from the Financial Conduct Authority (FCA). Abigail also organizes and undertakes risk-based monitoring specifically for Equity Release Advisers to ensure adherence to compliance standards. Her work plays a key role in driving positive change across the organization by ensuring compliance with in-house policies and FCA regulations.
Education and Expertise
Abigail Lewis studied at Leeds Beckett University from 2008 to 2011, where she earned a Bachelor’s degree in Media and Popular Culture with a focus on Communication and Media Studies. This educational background provides her with a strong foundation in effective communication and understanding of media dynamics, which are essential in her compliance role.
Background in Banking
Prior to her current position, Abigail gained extensive experience in the banking sector through various roles at Lloyds Banking Group. She worked as a Customer Service Assistant from 2011 to 2012, followed by positions as a Senior Operations Assistant from 2012 to 2014, a Reconciliations Assistant from 2014 to 2016, and a CASS Technical Specialist from 2016 to 2017. This diverse background in operations and customer service has equipped her with valuable insights into compliance and risk management.
Previous Roles at Age Partnership
At Age Partnership, Abigail held the position of Customer Outcomes Reviewer from 2017 to 2020. In this role, she reviewed customer outcomes to ensure they met compliance standards. She briefly served as a Senior Customer Outcomes Reviewer in 2020 for seven months, further enhancing her expertise in compliance before transitioning to her current role as Senior Compliance Officer.