Ihtisham Anwar
About Ihtisham Anwar
Ihtisham Anwar is an IT Service Desk Team Leader with extensive experience in the technology sector, currently working at Age Partnership since 2020. He has held various roles in network operations and support, including positions at ICM, Daisy Group, and Inter-Alliance.
Work at Age Partnership
Ihtisham Anwar has been serving as the IT Service Desk Team Leader at Age Partnership since 2020. In this role, he oversees the IT service desk operations, ensuring efficient support and service delivery to users. His leadership contributes to the overall effectiveness of the IT department within the organization, based in Leeds, England.
Previous Experience in IT Support
Before joining Age Partnership, Ihtisham Anwar accumulated extensive experience in IT support roles. He worked at Daisy Group as SYSOPS & NOC Shift Team Leader from 2009 to 2020, managing operations and leading teams in network operations. Prior to that, he was a Network Operations Centre Engineer at ICM from 2002 to 2009, where he focused on network management. His career began at Inter-Alliance as a 1st Line Helpdesk Support Analyst from 2000 to 2002, providing initial technical support to users.
Education and Expertise
Ihtisham Anwar studied at the University of Leeds, where he earned a BSc in Information Technology. His studies in Computer Technology and Computer Systems Technology laid the foundation for his career in IT support and network operations. This educational background supports his expertise in managing IT service desks and leading technical teams.
Career Timeline
Ihtisham Anwar's career in IT spans over two decades, beginning in 2000. He started as a 1st Line Helpdesk Support Analyst at Inter-Alliance, then progressed to a Network Operations Centre Engineer at ICM. After seven years, he transitioned to Daisy Group, where he spent 11 years as SYSOPS & NOC Shift Team Leader. In 2020, he took on the role of IT Service Desk Team Leader at Age Partnership, marking a significant step in his professional journey.