Jerome Williams
About Jerome Williams
Jerome Williams is a Pension Specialist at Age Partnership in Leeds, West Yorkshire, where he has worked since 2016. He manages client paperwork and queries, coaches colleagues, and communicates with clients to gather necessary information for pension transactions.
Work at Age Partnership
Jerome Williams has been employed at Age Partnership since 2016, where he serves as a Pension Specialist. In this role, he manages client paperwork and queries, ensuring the smooth processing of pension-related transactions. His responsibilities include handling both inbound and outbound client communications, focusing on gathering necessary personal and medical information for pension income illustrations. Williams also contributes to the team's performance by coaching colleagues and assessing their effectiveness during call sessions.
Previous Experience in Sales Support
Before becoming a Pension Specialist, Jerome Williams worked at Age Partnership as a Sales Support Coordinator from 2015 to 2016. In this position, he supported the sales team by facilitating communication and ensuring that client needs were met efficiently. His earlier experience includes a role as a Loan Specialist at SGE LOANS LTD for six months in 2014, where he dealt with loan-related inquiries and client support.
Educational Background in Marketing and PR
Jerome Williams studied at The University of Huddersfield, where he earned a Bachelor's Degree in Marketing and Public Relations from 2011 to 2014. This educational background provided him with foundational knowledge in marketing strategies and public relations, which he applies in his current role within the pension sector.
Early Career and Support Roles
Jerome Williams began his career in support roles, including a position as a Support Assistant at Atkins for one month in 2007. He also worked at The Co-operative Group as a Grocery Assistant from 2010 to 2014, where he gained experience in customer service and retail operations. Additionally, he briefly served as a Sales Executive at Executive Touch in 2014 for three months, further developing his sales skills.