Joanne Brighton
About Joanne Brighton
Joanne Brighton is a Customer Solutions Specialist currently employed at Age Partnership in Leeds, United Kingdom, where she has worked since 2017. She previously held roles as a Health Advisor at NHS Direct and as a Customer Service Team Lead at VOW Europe.
Current Role at Age Partnership
Joanne Brighton serves as a Customer Solutions Specialist at Age Partnership, a position she has held since 2017. Based in Leeds, United Kingdom, she has accumulated over seven years of experience in this role. Her responsibilities include providing tailored customer solutions and ensuring client satisfaction.
Previous Experience at NHS Direct
Prior to her current position, Joanne worked at NHS Direct as a Health Advisor from 2009 to 2010. During her nine-month tenure in Wakefield, United Kingdom, she provided health-related advice and support to the public, contributing to the organization's mission of delivering accessible healthcare information.
Experience at VOW Europe
Joanne Brighton was employed at VOW Europe as a Customer Service Team Lead from 2010 to 2017. Over her seven years in Normanton, West Yorkshire, she managed customer service operations, leading a team to enhance service delivery and improve customer experiences.
Professional Background
Joanne has built a diverse professional background in customer service and health advisory roles. Her experience spans various sectors, including healthcare and corporate services, equipping her with a broad skill set in customer engagement and problem-solving.