Joshua Hancock
About Joshua Hancock
Joshua Hancock is a Customer Solutions Specialist at Age Partnership in Leeds, United Kingdom, where he has worked since 2019. He provides tailored financial services, focusing on Equity Release, Residential Mortgage, and Pension advice, while pursuing further qualifications in the field.
Work at Age Partnership
Joshua Hancock has been employed at Age Partnership as a Customer Solutions Specialist since 2019. In this role, he focuses on providing tailored financial services, specifically in the areas of Equity Release, Residential Mortgage, and Pension advice. His work is centered in Leeds, West Yorkshire, United Kingdom, where he has developed a strong understanding of customer needs and financial solutions.
Education and Expertise
Joshua Hancock studied at Temple Moor High School Sixth Form from 2011 to 2013, where he achieved 3 A-Levels (or equivalent) with grades A*-C. Prior to that, he completed his secondary education at Temple Moor High School, obtaining 12 GCSEs with grades A*-C from 2006 to 2011. He is currently pursuing CeMAP and CeRER qualifications to further enhance his expertise in mortgage and equity release advice.
Background
Before joining Age Partnership, Joshua Hancock worked at British Gas in Customer Relations from 2014 to 2019. During this five-year period, he gained valuable experience in customer service and relationship management, which has contributed to his current role in the financial services sector.
Skills in Financial Services
Joshua Hancock possesses strong skills in negotiation and up-selling within the financial services industry. His ability to effectively communicate and tailor solutions to meet client needs has been a significant asset in his career, particularly in his current role at Age Partnership.