Katie Steward
About Katie Steward
Katie Steward is a Customer Solutions Specialist currently working at Age Partnership in Leeds, West Yorkshire, since 2017. She has a background in customer service and debt advising, having previously worked at StepChange Debt Charity and various retail companies.
Current Role at Age Partnership
Katie Steward has been employed at Age Partnership as a Customer Solutions Specialist since 2017. In this role, she focuses on providing tailored solutions to customers, ensuring their needs are met effectively. Her experience in customer service contributes to her ability to handle inquiries and resolve issues efficiently. She operates from Leeds, West Yorkshire, where she has developed a strong understanding of the company's offerings and customer expectations.
Previous Experience at StepChange Debt Charity
Before joining Age Partnership, Katie worked at StepChange Debt Charity as a Debt Adviser from 2015 to 2017. During her two years in this position, she provided support and guidance to individuals facing financial difficulties. Her role involved assessing clients' situations and helping them navigate their debt management options. This experience equipped her with valuable skills in financial counseling and customer support.
Educational Background
Katie Steward studied at John Smeaton Community College from 2004 to 2009, completing her secondary education. Following this, she attended Leeds City College, where she achieved Level 2 and Level 3 qualifications in Beauty Therapy between 2009 and 2010. This educational background provided her with foundational skills that have been beneficial in her customer service roles.
Work History in Customer Service
Katie has a diverse background in customer service, having worked for several companies prior to her current role. She was a Sales and Customer Service Representative at Next Group PLC for six months in 2012, followed by a position at Primark Stores Limited in the same year. From 2013 to 2015, she worked at Transcom in a collections role, further enhancing her customer interaction skills. This extensive experience has contributed to her expertise in customer solutions.