Kirsty Shippin
About Kirsty Shippin
Kirsty Shippin is a Customer Solutions Coach and Trainer at Age Partnership, where she has worked since 2017. She has extensive experience in various roles at Direct Line Group, including assistant team leader, subject matter expert, and learning capability consultant.
Current Role at Age Partnership
Kirsty Shippin serves as a Customer Solutions Coach and Trainer at Age Partnership. She has held this position since 2017, contributing to the development and training of customer service strategies. In this role, she focuses on enhancing customer interactions and improving service delivery.
Previous Experience at Direct Line Group
Kirsty Shippin has extensive experience at Direct Line Group, where she worked in various roles from 2002 to 2016. Her positions included Sales Consultant, Local Lean Change Agent, Subject Matter Expert, and Learning Capability Consultant. She progressed through the ranks, serving as Assistant Team Leader and Step Up Team Leader from 2011 to 2014.
Education Background
Kirsty Shippin completed her education at Morley High School. This foundational education has supported her career development in customer service and training roles.
Career Development and Skills
Throughout her career, Kirsty has developed skills in customer solutions, team leadership, and training. Her experience as a Subject Matter Expert and Learning Capability Consultant has equipped her with knowledge in effective training methodologies and customer engagement strategies.