Michael Bleasdale
About Michael Bleasdale
Michael Bleasdale serves as the Administration Operations & Data Manager at Age Partnership, where he conducts error trend analysis and collaborates with various departments to enhance operational performance. He has played a significant role in developing the administration department and has been with the company since 2011.
Work at Age Partnership
Michael Bleasdale has served as the Administration Operations & Data Manager at Age Partnership since 2011. In this role, he conducts error trend analysis and communicates findings to department heads and directors to support strategic goal development. He holds weekly meetings with the Equity Release Operations Manager and Operational Director to review performance and targets. Additionally, he acts as the primary contact point within the administration department for all lenders, ensuring effective communication and service delivery.
Previous Roles at Age Partnership
Prior to his current position, Michael worked as the Customer Service Team Manager at Age Partnership from 2016 to 2018. In this role, he focused on enhancing customer service delivery and team performance. His experience in both roles has contributed to the development of the administration department's structure from its initial stages.
Education and Expertise
Michael Bleasdale studied at Northumbria University, where he earned a Bachelor of Arts degree in Industrial and Product Design from 1996 to 1999. His educational background supports his analytical skills and process improvement initiatives within the administration department.
Professional Background
Before joining Age Partnership, Michael worked at The Private Health Partnership (PHP) as a New Business Development Manager from 2007 to 2013. His experience in business development has equipped him with skills in client relations and operational efficiency, which he applies in his current role.
Process Improvement Initiatives
In his role, Michael has developed new Excel reports to monitor data gaps and enhance processes within the administration department. He collaborates closely with the IT department to facilitate smooth transitions during system restructures, ensuring operational continuity and efficiency.