Sharon Loveday,
About Sharon Loveday,
Sharon Loveday is a Customer Solutions Specialist at Age Partnership, where she has worked since 2017. With extensive experience in the drinks industry and a strong background in coaching and team management, she has held various roles in sales and customer experience across multiple companies.
Work at Age Partnership
Sharon Loveday has been serving as a Customer Solutions Specialist at Age Partnership since 2017. In this role, she focuses on enhancing customer experiences and providing tailored solutions to meet client needs. Her tenure at Age Partnership spans over seven years, during which she has contributed to the company's objectives through her expertise in customer service and team management.
Previous Experience in the Drinks Industry
Sharon has extensive experience in the drinks industry, having held various positions at multiple companies. She worked as a Sales Account Manager at York Brewery from 2016 to 2017. Prior to that, she was an Account Manager at Molson Coors Brewing Co from 2004 to 2007 and later served as a People Development Advisor and Tele Business Unit Manager at Molson Coors Brewing (UK) Ltd from 2006 to 2013. This background has equipped her with a comprehensive understanding of sales and customer relations within the sector.
Leadership and Coaching Skills
Sharon has a proven track record in coaching and training teams, which has enhanced their performance and productivity. She has demonstrated the ability to manage and lead teams effectively in both sales and call center environments. Her leadership skills are complemented by her strong background in transactional HR and employee relations, allowing her to foster a productive work environment.
Educational Background
Sharon's educational qualifications include a Certificate in Management from The Nottingham Trent University, achieved in 2003. She also obtained a CIPD Level 5 in Human Resource Management from ICS in 2015. Additionally, she studied Business and Finance at Park Lane College in Leeds. Her foundational education includes achieving GCSEs at Primrose High School in Leeds.
Career Progression
Sharon's career has shown a clear progression through various roles in customer service and management. Before her current position at Age Partnership, she worked as a Customer Experience Leader at Sky from 2014 to 2016. Her diverse roles across different companies have provided her with a broad skill set and valuable insights into customer engagement and team dynamics.