Simon Yeung
About Simon Yeung
Simon Yeung is a Telephony & Server Specialist with extensive experience in IT support and infrastructure. He has worked for various companies, including Innserve Ltd and Age Partnership, and holds a BSc(Hons) in Physics with Computing from The University of Salford.
Work at Age Partnership
Simon Yeung currently holds the position of Telephony & Server Specialist at Age Partnership, where he has been employed since 2021. In this role, he is responsible for managing telephony systems and server infrastructure. Prior to this position, he worked as a 2nd Line Infrastructure Technician at the same company from 2018 to 2021. His contributions during this time included addressing technical issues and supporting the IT infrastructure.
Education and Expertise
Simon Yeung studied at The University of Salford, where he earned a Bachelor of Science with Honours in Physics with Computing from 1998 to 2001. His educational background provides a strong foundation in both theoretical and practical aspects of computing and technology, which he applies in his professional roles.
Background
Before joining Age Partnership, Simon worked at Innserve Ltd as a System Support Technician from 2006 to 2016, where he gained extensive experience in system support. He also served as an ICT Technician at Primary ICT Support Ltd. from 2016 to 2018. His career has been marked by a focus on technical support and infrastructure management across various organizations.
Achievements
Throughout his career, Simon Yeung has developed a completely unattended sysprep answer file for Windows 7 within a two-week timeframe. He has also implemented temporary security measures using VB Scripts to address network security issues. Notably, he handled a telephone failure crisis independently and created a website using JavaScript. Additionally, he repaired a damaged Visual Foxpro database to ensure timely reporting for a parents' evening and set up a new IT suite during school holidays.