A.J. Leaton
About A.J. Leaton
A.J. Leaton is a Technical Support Representative at Agiloft, where he has worked since 2022. He holds an Associate of Science degree in Information Technology from Monroe Community College and previously worked as a Product Support Engineer Level 2 at Datto, Inc.
Work at Agiloft
A.J. Leaton has been employed at Agiloft as a Technical Support Representative since 2022. In this role, A.J. provides assistance and solutions to clients, ensuring effective use of Agiloft's software products. The position involves troubleshooting technical issues and offering guidance to enhance user experience.
Previous Experience at Datto, Inc.
Before joining Agiloft, A.J. Leaton worked at Datto, Inc. as a Product Support Engineer Level 2 from 2020 to 2022. Based in Rochester, New York, A.J. was responsible for addressing customer inquiries and resolving product-related issues, contributing to overall customer satisfaction and product reliability.
Education and Expertise
A.J. Leaton studied at Monroe Community College, where A.J. focused on Information Technology and earned an Associate of Science (AS) degree. This educational background provides a foundation in technical skills and knowledge relevant to the roles held in technical support and engineering.
Background
A.J. Leaton has a background in technical support and engineering, with experience in customer service and problem-solving within the technology sector. A.J.'s career trajectory reflects a commitment to supporting users and enhancing product functionality through effective communication and technical expertise.