Adam Holley
About Adam Holley
Adam Holley is a Technical Support Representative with a background in customer service and technical support roles at various companies, including Unisys and Datto. He holds two Associate's degrees in Networking Technology and System Networking from Bryant and Stratton College.
Work at Agiloft
Adam Holley has been employed at Agiloft as a Technical Support Representative since 2023. In this role, he provides technical assistance and support to customers, ensuring their needs are met effectively. His position involves troubleshooting issues, guiding users through solutions, and maintaining high standards of customer satisfaction.
Previous Experience at Datto
Prior to joining Agiloft, Adam Holley worked at Datto in various technical support roles from 2018 to 2022. He began as a Technical Support Expert and progressed to Senior Technical Support Expert. His responsibilities included resolving customer inquiries, providing technical solutions, and enhancing user experience. He also served as a Technical Support Engineer Level 2 for a brief period before transitioning to Agiloft.
Experience at Unisys
Adam Holley worked at Unisys as a Customer Service Representative from 2015 to 2018. During his tenure, he focused on delivering customer support and addressing client needs. This experience laid the foundation for his subsequent roles in technical support.
Education and Expertise
Adam Holley studied at Bryant and Stratton College, where he earned two Associate's degrees in Networking Technology and System, Networking, and LAN/WAN Management from 2013 to 2015. His education provided him with a solid foundation in networking principles and technical support, which he has applied throughout his career.