Bridget Conrad
About Bridget Conrad
Bridget Conrad serves as the Chief Solutions Architect at Agiloft, where she has worked since 1997, bringing over 20 years of experience in automating business processes. She holds degrees in Music and History from Yale University, as well as a PhD in Musicology from The Graduate Center, City University of New York.
Work at Agiloft
Bridget Conrad has served as Chief Solutions Architect at Agiloft since 1997, contributing to the company for 27 years in Redwood City, California. In her role, she focuses on automating business processes, particularly in service desk and contract lifecycle implementations. Prior to her current position, she held the role of VP of Customer Services at Agiloft from 1999 to 2021, where she gained extensive experience in customer relations and service delivery.
Education and Expertise
Bridget Conrad holds a Bachelor of Arts degree in Music and History from Yale University, where she studied from 1976 to 1980. She also earned a Master of Music degree in Piano Performance from Yale in 1981. Furthering her education, she obtained a PhD in Musicology from The Graduate Center, City University of New York, between 1983 and 1986. Her academic background complements her professional expertise in business process automation.
Background
Before joining Agiloft, Bridget Conrad worked as an Assistant Professor of Music at Williams College from 1991 to 1994. Her career transitioned from academia to the tech industry, where she has since focused on leveraging her skills in music and history to solve complex business challenges through software design.
Achievements
Bridget Conrad developed a unique volunteer reporting and scheduling system for a utility company, which included logistics management to prevent double booking costumes for school reading programs. This project highlights her ability to integrate technology with practical solutions in community settings. With over 20 years of experience using Agiloft software, she has a proven track record in enhancing operational efficiency.