Carey Gibson
About Carey Gibson
Carey Gibson serves as the Director of Implementation at Agiloft, where he leverages his expertise in technical requirements gathering and customer relationship management to enhance software implementation projects. He holds a Bachelor of Arts in English from James Madison University and has a background in technical writing, contract management, and software training.
Current Role at Agiloft
Carey Gibson serves as the Director of Implementation at Agiloft, a position held since 2021. In this role, Gibson oversees the implementation processes, ensuring that software solutions are effectively integrated into client operations. This position builds on previous experience at Agiloft, where Gibson worked as an Implementation Manager and Project Manager from 2017 to 2021, and as an Implementation Specialist from 2007 to 2008. The cumulative experience at Agiloft contributes to a deep understanding of the company's software and client needs.
Education and Expertise
Carey Gibson earned a Bachelor of Arts in English from James Madison University. This educational background, combined with a concentration in Technical Writing, supports the ability to create clear and concise documentation essential for software processes. Additionally, Gibson has expertise in Technical Requirements Gathering, which is critical for the success of software implementation projects. This expertise enhances the effectiveness of the implementation team and improves client satisfaction.
Professional Background
Before joining Agiloft, Carey Gibson worked at Branagh Information Group, Inc. as a Product Owner and Software Developer from 2000 to 2007. This role involved managing product development and contributing to software solutions. Gibson's background also includes significant experience in Customer Relationship Management (CRM), which focuses on enhancing client interactions and satisfaction. This diverse professional background supports a comprehensive approach to implementation and client engagement.
Skills and Specializations
Carey Gibson possesses strong skills in Software Training, which facilitates effective onboarding and user adoption of new systems. Additionally, Gibson has experience in Contract Management, ensuring compliance and efficiency in software agreements. These skills are vital for the successful execution of implementation projects, as they contribute to both client satisfaction and operational efficiency.