Gordon Loudon
About Gordon Loudon
Gordon Loudon Professional Background
Gordon Loudon is the VP of Professional Services and Training with a robust 25-year career in leadership roles across various sectors, including professional services, program management, and training. With extensive experience ranging from VC-funded software startups to global software public companies, Loudon has cultivated a deep understanding of the industry's dynamics and client needs.
Previous Leadership Roles at Okta and Appirio
Before his current role at Agiloft, Gordon Loudon served as the VP of Professional Services Delivery at Okta. In this position, Loudon was responsible for overseeing the successful delivery of professional services to clients. Prior to Okta, he held the role of VP of Global Client Management at Appirio, where he managed relationships with clients on a global scale, ensuring their needs were met and expectations exceeded.
Expertise in Customer Success and Team Building
Gordon Loudon has shown a consistent focus on customer success and advocacy throughout his career. He emphasizes the importance of building motivated and empowered teams as a strategy for enabling customer success. Loudon’s leadership approach is centered on fostering a collaborative environment where teams feel valued and driven to deliver exceptional service to clients.
Educational Background in Business
Gordon Loudon holds a Degree in Business, providing him with a solid foundation in the principles of business management and strategy. This educational background complements his extensive professional experience, enabling him to develop effective business strategies and manage comprehensive service delivery programs.