Martin Sweet
About Martin Sweet
Martin Sweet is a Technical Support Representative currently employed at Agiloft, where he has worked since 2019. He has previous experience as a Network Analyst at Radian Group Ltd and as a Designated Complaints Handler at RBS.
Current Role at Agiloft
Martin Sweet has been employed at Agiloft as a Technical Support Representative since 2019. In this role, he provides assistance and solutions to clients, ensuring that their technical issues are resolved efficiently. His responsibilities include troubleshooting, responding to customer inquiries, and maintaining high levels of customer satisfaction.
Previous Experience at Radian Group Ltd
Before joining Agiloft, Martin Sweet worked at Radian Group Ltd as a Network Analyst from 2014 to 2019. During his five years in this position, he was responsible for managing network systems and ensuring their optimal performance. His work contributed to the overall efficiency of the organization's IT infrastructure in Eastleigh, United Kingdom.
Experience at RBS
Martin Sweet served as a Designated Complaints Handler at RBS for one year, from 2013 to 2014. In this role, he addressed customer complaints and worked to resolve issues effectively. His experience at RBS provided him with valuable skills in customer service and conflict resolution while working in Southampton, United Kingdom.
Education at The University of Hull
Martin Sweet studied at The University of Hull from 2007 to 2009, where he pursued a Higher National Diploma (HND) in History. This two-year program equipped him with a solid foundation in historical analysis and research methodologies, contributing to his analytical skills in his professional career.