Nathaniel Edwards
About Nathaniel Edwards
Nathaniel Edwards is a Technical Support Representative currently employed at Agiloft since 2019. He has a diverse background in technical support, writing, and library services, with previous roles at Northwestern University and Media Transcripts Inc.
Current Role at Agiloft
Nathaniel Edwards has been serving as a Technical Support Representative at Agiloft since 2019. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met efficiently. His experience in technical support allows him to troubleshoot issues effectively and communicate solutions clearly to users.
Previous Experience in Technical Support and IT
Before joining Agiloft, Nathaniel Edwards worked as an IT Specialist at Media Transcripts Inc from 2014 to 2019. His responsibilities included managing IT-related tasks and providing support to staff. Additionally, he held various roles that contributed to his technical expertise, including positions as a Technical Writer at Mahalo.com and a Library Privileges Assistant at Northwestern University.
Educational Background
Nathaniel Edwards studied at Northwestern University, where he earned a Bachelor's degree in History from 2009 to 2013. His education provided him with a strong foundation in research and analytical skills, which he has applied throughout his career. Prior to that, he completed his secondary education at Travelers Rest High School from 2005 to 2009.
Writing and Communication Experience
Nathaniel Edwards has experience in writing and communication through his role as a Basketball Columnist for The Northwestern Chronicle from 2012 to 2013. He also worked as a Video Gaming News Writer at Kidzworld Media from 2009 to 2011. These positions helped him develop his writing skills and ability to convey information effectively.
Work History Overview
Nathaniel Edwards has a diverse work history that spans various roles and industries. He has worked in technical support, writing, and library services. His positions have included Group Services Associate at the Intrepid Sea, Air & Space Museum and Africana Library Assistant at Northwestern University. This varied experience has equipped him with a broad skill set applicable to his current role.