Jennifer Bloom
About Jennifer Bloom
Jennifer Bloom is the Group Manager, Product Concierge at Aha! with extensive experience in product management and a background in marketing and sociology.
Current Role at Aha!
Jennifer Bloom currently serves as the Group Manager, Product Concierge at Aha!. In this role, she oversees the Product Concierge team, ensuring that clients receive top-tier support and guidance. Her responsibilities include managing day-to-day operations, directing team efforts, and implementing strategic initiatives that align with the company's goals. Jennifer's work is significant in driving client success and satisfaction, particularly in adapting to the nuances of a fully remote work environment.
Previous Roles at Aha!
Before becoming the Group Manager, Product Concierge, Jennifer held several other important roles at Aha!. From 2019 to 2021, she was the Senior Manager, Product Concierge, where she led global efforts to enhance client support and success. Prior to that, from 2017 to 2019, she served as the Senior Manager, Product Success. Her tenure at Aha! has been marked by her dedication to improving product management and creating effective training programs through Aha! Academy.
Career at Clarus Commerce
Jennifer Bloom had a progressive career at Clarus Commerce, starting as a Client Account Manager from 2010 to 2012 in Middletown, CT. She then moved on to become a Product Manager from 2012 to 2014 and a Senior Product Manager from 2014 to 2016. Her final role at Clarus was Director of Product Management from 2016 to 2017 in Rocky Hill, CT. During her tenure, she played key roles in product development and management, contributing to the company's growth and success in the competitive market.
Experience at Netsolace, Inc.
In 2017, Jennifer Bloom worked briefly at Netsolace, Inc. as the Director of Product & Project Management in Wallingford, CT. Although her tenure lasted only five months, she was responsible for overseeing product and project management operations, ensuring alignment with company objectives and enhancing product offerings.
Educational Background
Jennifer Bloom holds a Bachelor's degree in Marketing and Sociology from Stetson University. She also studied Business at Leopold-Franzens-Universität Innsbruck. Her educational background provides her with a unique perspective on product management, blending marketing strategies with sociological insights to understand customer needs and market trends better.