Tahlia Sutton
About Tahlia Sutton
Tahlia Sutton is the Senior Director of Customer Success Operations at Aha!, a leading product development software company.
Current Role at Aha!
Tahlia Sutton serves as the Senior Director of Customer Success Operations at Aha! — the world's #1 product development software. In her role, she leads the Customer Success operations team, focusing on ensuring that customers achieve their desired outcomes with Aha!'s software. She has been with Aha! since May 2016, contributing to the company's reputation as one of the best fully remote companies to work for.
Previous Experience
Tahlia Sutton has extensive experience in product consulting and agile coaching. Prior to joining Aha!, she worked at Neon Roots for 8 months in 2015 as a Product Consultant & Agile Coach. From 2014 to 2016, she held the same title at Sutton Consulting in Honolulu, HI. She also co-founded and served as the Head of Product at Glia in the Greater San Diego Area from 2014 to 2015.
Career in Product and UX
Before her tenure at Aha!, Tahlia Sutton worked at Solavei from 2012 to 2014, focusing on Product and UX. From 2009 to 2012, she was the Director of Product at PacketVideo. Earlier in her career, she held various roles at Motricity, serving as Director of Mobile Media & Commerce Solutions, Sr. Director of Business Operations, and Director of Product Strategy & Market Analysis between 2005 and 2009. From 2003 to 2005, she was the Market Analysis Manager at SpectraSite Communications.
Education and Skill Set
Tahlia Sutton holds a Bachelor of Science degree in Finance and Engineering from Loyola Marymount University, where she studied from 1991 to 1995. She possesses expertise in business architecture and agile software development. Additionally, she has a diverse background in technical training development and product and portfolio management.
Contributions to Aha!
Under Tahlia Sutton's leadership, Aha! has been recognized as a leading fully remote company. Her strong communication skills and ability to bridge technical issues and business strategy have been instrumental in the company's success. Moreover, she has been part of Aha!'s initiative in the Bootstrap Movement and its charitable efforts through Aha! Cares, which has donated over $1M to people in need.