David Fogel
About David Fogel
David Fogel is a Customer Success Manager at Aidentified, LLC, where he has worked since 2022 in the Utica, New York Area. He has a diverse professional background with experience in various roles across multiple companies, including account management, onboarding, and production assistance.
Current Role at Aidentified
David Fogel serves as the Customer Success Manager at Aidentified, LLC, a position he has held since 2022. He is based in the Utica, New York Area. In this role, he focuses on ensuring customer satisfaction and fostering long-term relationships with clients. His responsibilities include addressing customer inquiries, providing support, and implementing strategies to enhance the customer experience.
Previous Experience in Customer Success and Management
Prior to his current role, David Fogel accumulated extensive experience in customer success and management. He worked as an Account Manager at Townsquare Media from 2016 to 2019, where he managed client accounts and developed strategies to meet their needs. Additionally, he served as an Onboarding Specialist at Time Doctor from 2020 to 2021, assisting new clients in the integration process.
Educational Background in Communication
David Fogel studied at the University at Buffalo, where he earned a Bachelor of Arts degree in Communication. His studies spanned from 2009 to 2013, providing him with a solid foundation in effective communication strategies and techniques. This educational background supports his current role in customer success management.
Early Career and Diverse Roles
David Fogel's early career includes various roles that contributed to his professional development. He worked as a Production Assistant at WKBW-TV for four months in 2013, gaining experience in media production. He also held positions such as Scheduling Coordinator at Teq from 2014 to 2015 and Researcher at DIRECTV from 2015 to 2016, where he developed skills in coordination and research.
Sales and Development Experience
In addition to his customer success roles, David Fogel has experience in sales and business development. He was a Sales Development Representative at WordStream from 2019 to 2020, where he focused on generating leads and supporting sales initiatives. This experience complements his customer success expertise by enhancing his understanding of client needs and sales processes.