Jimmy Yoder, Mpa

Customer Success Manager @ Aidoc

About Jimmy Yoder, Mpa

Jimmy Yoder is a Customer Success Manager at Aidoc, where he has worked since 2023. He has extensive experience in healthcare operations and management, having held various roles at organizations such as Northwell Health and TrialSpark.

Work at Aidoc

Jimmy Yoder currently serves as a Customer Success Manager at Aidoc, a position he has held since 2023. Based in New York, New York, he focuses on enhancing customer satisfaction and ensuring successful implementation of Aidoc's healthcare solutions. His role involves collaborating with clients to optimize their experience and address any challenges they may face.

Previous Experience in Healthcare Operations

Prior to his role at Aidoc, Jimmy Yoder accumulated extensive experience in healthcare operations. He worked at Northwell Health in various capacities, including Sr Associate in Finance & Operations Management for the Cardiothoracic Surgery Service Line and Project Manager for Central Region Ambulatory Services. His tenure at Northwell Health spanned from 2018 to 2021, where he developed skills in project management and operational efficiency.

Education and Expertise

Jimmy Yoder holds a Master of Public Administration (MPA) in Health Policy and Management from New York University, which he completed from 2019 to 2021. He also earned a Bachelor of Science and Arts in Biology from The University of Texas at Austin, graduating in 2018. His educational background provides a strong foundation in health policy and operational management within healthcare settings.

Career Development and Internships

Throughout his career, Jimmy Yoder has engaged in various internships that contributed to his professional development. He interned at MD Anderson Cancer Center in 2014 and at the American Heart Association as a Health Equity Intern in 2015. Additionally, he served as a Healthcare Management Intern at Northwell Health in 2017, gaining hands-on experience in cardiothoracic surgery and cardiology service lines.

Transition to Customer Success

Before joining Aidoc, Jimmy Yoder worked as a Clinic Operations Manager at Bond Vet from 2022 to 2023. This role involved overseeing clinic operations and enhancing patient care. His transition to customer success at Aidoc reflects his commitment to improving healthcare delivery and client engagement.

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