Jonathan Constanza
About Jonathan Constanza
Jonathan Constanza is a Customer Success Manager with extensive experience in customer relations and business development. He has held various roles in companies such as SnackNation, Compass, and Aidoc, and has a background in public administration from San Diego State University.
Current Role at Aidoc
Jonathan Constanza serves as a Customer Success Manager at Aidoc, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Aidoc's products and services. His responsibilities include managing client relationships, addressing customer inquiries, and working to improve overall customer experience.
Previous Experience in Customer Success
Prior to his current role, Jonathan Constanza accumulated extensive experience in customer success. He worked at Compass in various capacities, including Customer Success Manager from 2018 to 2021, where he managed client accounts and facilitated customer engagement. He also held the position of Associate Regional Manager, Customer Success at Compass from 2022 to 2023, further solidifying his expertise in this field.
Sales and Business Development Background
Jonathan's career includes significant experience in sales and business development. He worked as a Business Development Consultant at MMChr from 2014 to 2018, where he contributed to business growth strategies. Additionally, he served as a Sales Representative at E. & J. Gallo Winery from 2013 to 2014, focusing on sales initiatives in the San Diego area.
Education and Academic Background
Jonathan Constanza studied at San Diego State University, where he earned a Bachelor of Arts (B.A.) in Public Administration from 2008 to 2012. His education provided him with a foundational understanding of public policy and administration, which complements his professional roles in customer success and business development.
Early Career and Leadership Roles
Jonathan began his career as a Development Assistant at KPBS from 2010 to 2012, where he supported fundraising and community engagement efforts. He also held a leadership position as President of Phi Kappa Theta from 2010 to 2011, where he managed organizational activities and member engagement in the Greater San Diego Area.