Kimiko Morris
About Kimiko Morris
Kimiko Morris is a Customer Training Manager at Aidoc, where she has worked since 2024. She has a diverse background in customer success and sales, with previous roles at Ambra Health and The Grand America Hotel.
Current Role at Aidoc
Kimiko Morris serves as the Customer Training Manager at Aidoc, a position she has held since 2024. In this role, she is responsible for developing and implementing training programs for customers, ensuring they effectively utilize Aidoc's products. Her experience in customer success and training positions her to enhance customer engagement and satisfaction.
Previous Experience at Ambra Health
Prior to her current role, Kimiko Morris worked at Ambra Health in various capacities. She began as a Sales Development Representative from 2019 to 2020, followed by a promotion to Customer Success, Senior Analyst from 2020 to 2021. She then served as a Customer Success Associate from 2021 to 2022. Her tenure at Ambra Health provided her with extensive experience in customer relations and success strategies.
Educational Background
Kimiko Morris studied at Wake Forest University, where she earned a Bachelor of Science (B.S.) in Biology. Additionally, she participated in the Summer Management Program, which focused on business and commerce. Earlier, she completed her high school education at Waterford School, where she obtained her High School Diploma.
Early Career at The Grand America Hotel
Kimiko's early career included a role as a Retail Sales Representative at The Grand America Hotel from 2015 to 2016. This position allowed her to develop skills in sales and customer service, laying the groundwork for her future roles in customer success and training.
Internship Experience
In 2018, Kimiko Morris completed a two-month internship at Cat Perkins, focusing on Product Development and Entrepreneurship. This experience contributed to her understanding of product management and development processes, which she later applied in her customer success roles.