Susan Larson
About Susan Larson
Susan Larson is a Manager of Customer Success at Aidoc Medical, where she has worked since 2021. She has a diverse background in healthcare and technology, with previous roles at Kinnser Software, Lumeris, and ST David's South Austin Medical Center.
Current Role at Aidoc Medical
Susan Larson serves as the Manager of Customer Success at Aidoc Medical, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Aidoc's AI solutions in healthcare settings. Her responsibilities include managing client relationships and providing support to facilitate the effective use of the company's products.
Previous Experience at Kinnser Software
Before joining Aidoc Medical, Susan Larson worked at Kinnser Software, which is now part of WellSky, as a Training Manager from 2011 to 2016. During her five years there, she was responsible for developing and delivering training programs aimed at improving user engagement and product knowledge among clients.
Experience at Lumeris
Susan Larson held the position of Senior Implementation Consultant at Lumeris from 2016 to 2020. Over the course of four years, she contributed to the successful implementation of healthcare solutions, working closely with clients to ensure that their needs were met and that the solutions were effectively integrated into their operations.
Educational Background
Susan Larson has a diverse educational background. She studied at Stanford University, where she achieved a specialization in AI in Healthcare. Additionally, she completed a certificate in Healthcare Informatics at UC Davis Continuing and Professional Education. She also obtained a Scrum Master certificate from Scrum Alliance, highlighting her expertise in agile methodologies. Her foundational education includes a Bachelor of Science in Allied Health Administration from UT Southwestern Medical Center and a Bachelor of Science in Radiology Practitioner Assistant from Weber State University.
Early Career at St. David's South Austin Medical Center
Susan Larson began her career at St. David's South Austin Medical Center, where she worked as a Radiology Supervisor from 2000 to 2003. In this role, she managed radiology operations and supervised staff, contributing to the efficient delivery of radiological services.