Thiago Araujo
About Thiago Araujo
Thiago Araujo is a Technical Account Manager with a diverse background in technology and customer support. He has held various positions in companies such as Visionware, Philips, Carestream, and currently Aidoc, and has earned degrees in Computing and an MBA in Health Tech.
Current Role at Aidoc
Thiago Araujo serves as a Technical Account Manager at Aidoc, a position he has held since 2022. In this role, he is responsible for managing technical accounts and ensuring customer satisfaction with Aidoc's products and services. His expertise in technical support and account management contributes to the company's commitment to delivering high-quality solutions in the healthcare technology sector.
Previous Experience at Philips
Before joining Aidoc, Thiago Araujo worked at Philips as a Regional Customer Support Coordinator from 2019 to 2022. Based in Barueri, São Paulo, he coordinated customer support operations, focusing on enhancing client relationships and resolving technical issues. His tenure at Philips equipped him with valuable skills in customer service and technical support within the healthcare industry.
Career at Carestream
Thiago Araujo's career at Carestream spanned from 2007 to 2019, where he held two significant roles. Initially, he worked as a Digital Specialist for seven years, followed by a five-year tenure as Manager of Problem Management for the Latin America region. In these positions, he developed expertise in digital solutions and problem management, contributing to operational efficiency and customer satisfaction.
Educational Background
Thiago Araujo has a solid educational foundation in computing and business management. He studied at ETEP Faculdades, where he earned a Technician degree in Computing from 2000 to 2003. He continued his education at Universidade Paulista, achieving a degree in Computer Engineering from 2004 to 2008. More recently, he completed a Master of Business Administration (MBA) in Health Tech at FIAP from 2020 to 2021, further enhancing his expertise in the intersection of technology and healthcare.
Early Career at Visionware
Thiago Araujo began his professional career at Visionware, where he worked as a Programmer/Systems Analyst from 2003 to 2007. During his four years at Visionware, he gained foundational experience in programming and systems analysis, which set the stage for his future roles in technical and customer support.