Yael Steinitz
About Yael Steinitz
Yael Steinitz serves as the Director of Customer Success Operations at Aidoc, bringing over 15 years of experience in operations within global high-tech organizations. She has a strong background in process optimization, ERP and CRM implementations, and managing quote to cash processes.
Current Role at Aidoc
Yael Steinitz serves as the Director of Customer Success Operations at Aidoc, a position she has held since 2023. In this role, she leads initiatives that focus on enhancing customer satisfaction and operational efficiency. Her responsibilities include managing large, cross-functional programs that align business objectives with client needs. She also oversees the quote to cash processes, ensuring compliance and supporting revenue growth for the organization.
Previous Experience at Check Point Software Technologies
Prior to her current role, Yael Steinitz spent several years at Check Point Software Technologies, Ltd. She held various positions, including Operations Planning Manager from 2015 to 2021, where she was responsible for strategic planning and operational management. Additionally, she served as Partner & Field Infrastructure Team Leader from 2011 to 2015 and as Order Processing Team Leader from 2007 to 2010. Her early role at Check Point was as a Project Specialist and Sales Administration Specialist in 2006.
Experience at Ofran Services Ltd.
Yael Steinitz worked at Ofran Services Ltd. as a Vendor Manager from 2001 to 2006. During her five years in this role, she managed vendor relationships and contributed to operational strategies in Tel Aviv, Israel. This experience laid the groundwork for her extensive career in operations management within high-tech organizations.
Education and Professional Development
Yael Steinitz holds a Bachelor of Arts in History from The Hebrew University of Jerusalem. Additionally, she completed Business Management courses at The Open University of Israel from 2004 to 2007. Her educational background supports her expertise in operations management and customer success.
Expertise in Operations Management
With over 15 years of experience in leading operations within global high-tech organizations, Yael Steinitz has developed a strong proficiency in optimizing processes for efficiency and quality of service. She is experienced in ERP and CRM implementations, data management, and analytical reporting, which are essential skills for her roles in customer success and operations.