Maryanne Mukubi
About Maryanne Mukubi
Maryanne Mukubi is a Team Assistant at AIfluence Inc. in Nairobi, Kenya, with a Bachelor of Commerce in Insurance from the University of Nairobi and a strong background in customer service and account management.
Work at AIfluence
Maryanne Mukubi has been serving as a Team Assistant at AIfluence Inc. since November 2021. In this role, she is part of the Business Development Department, where she applies her skills in customer service and account management. Her responsibilities include enhancing customer experiences and providing customized solutions. Maryanne's background in customer service supports her ability to build customer loyalty and improve service-oriented behaviors.
Education and Expertise
Maryanne Mukubi studied at the University of Nairobi, where she earned a Bachelor of Commerce (B.Com.) degree with a focus on Insurance from 2011 to 2015. Prior to this, she obtained a Diploma in Business Management from the Nairobi Institute of Business Studies, studying Business Administration, Management, and Operations from 2010 to 2011. Her educational background equips her with the necessary knowledge and skills for her roles in business development and customer service.
Background
Maryanne Mukubi has a diverse professional background in customer service and administrative roles. She began her career at RitePak Ltd as an Administrative Assistant and Back Office Associate from 2015 to 2017. Following this, she worked at eManage Africa LTD as a Customer Service Representative and Account Manager from 2018 to 2020. She then served as a Community Assistant at Ikigai Nairobi from 2020 to 2021 before joining AIfluence Inc.
Skills and Interests
Maryanne Mukubi possesses strong skills in both oral and written communication, which are essential for her role in business development. She has a keen interest in problem-solving and analytical tasks, which enhances her ability to understand customer desires and improve service-oriented behaviors. Her active listening skills contribute to her effectiveness in enhancing customer experiences and providing tailored solutions.