Karen Kiell, Cae
About Karen Kiell, Cae
Karen Kiell is the Senior Director of Membership at AIGA Design, where she has worked since 2020. She has extensive experience in membership services, having held various leadership roles in organizations such as IIDA and the Academy of General Dentistry.
Current Role at AIGA Design
Karen Kiell serves as the Senior Director of Membership at AIGA Design, a position she has held since 2020. In this role, she focuses on strategic membership initiatives, including recruitment, retention, and recovery programs. Her efforts have led to significant improvements in member engagement, demonstrating her commitment to enhancing the membership experience.
Previous Experience in Membership Services
Prior to her current role, Kiell worked at the International Interior Design Association (IIDA) as the Senior Director of Member Services from 2014 to 2020. She also held positions at the Academy of General Dentistry, where she served as Director of Membership Services for one year and as Manager of Membership Operations for seven years. Her extensive experience in membership services has equipped her with valuable skills in member engagement and retention.
Professional Background in Organizational Management
Kiell's career includes a role as Project Director at CAEL from 2002 to 2006 and as Manager of Constituent Relations at the American Medical Association for one year. Her background reflects a strong focus on organizational management and volunteer relationship building, which enhances operational efficiency.
Educational Qualifications
Kiell studied at multiple institutions, beginning with St. John's College from 1990 to 1992. She then attended Temple University, where she earned a Bachelor of Arts degree from 1992 to 1994. Additionally, she studied at the University of Illinois at Urbana-Champaign for one year in 1994 to 1995. Her educational background supports her expertise in membership and organizational management.
Skills and Specializations
Kiell specializes in building and maintaining complex volunteer relationships, which enhances organizational operations. She has a strong track record in directing strategic thinking and conducting root cause analysis to address challenges. Her expertise includes fiscally-sound budgeting, expense management, and resource allocation, which optimize organizational resources.