Usha Roy, MBA
About Usha Roy, MBA
Usha Roy, MBA, serves as the Director of Patient Support Services at Aimmune Therapeutics, a position she has held since 2021. With a background in healthcare and business, she has held various leadership roles in organizations such as EVERSANA and BJC HealthCare.
Current Role at Aimmune Therapeutics
Usha Roy serves as the Director of Patient Support Services at Aimmune Therapeutics, a position she has held since 2021. In this role, she is responsible for overseeing patient support initiatives, ensuring that patients receive the necessary resources and assistance related to their treatment. Her work contributes to the company's mission of improving patient outcomes in the field of immunotherapy.
Previous Experience at EVERSANA
Prior to her current role, Usha Roy worked at EVERSANA as Vice President of Client and Delivery Excellence from 2016 to 2020. In this capacity, she focused on enhancing client relationships and optimizing service delivery, which played a crucial role in the company's operational success. Her leadership helped streamline processes and improve client satisfaction.
Background in Healthcare and Business Analysis
Usha Roy has a diverse background in healthcare and business analysis. She worked as a Senior Business Analyst at BJC HealthCare from 2009 to 2011, where she contributed to various analytical projects. Additionally, she served as Director of Medical Documentation Optimization at Mercy from 2011 to 2016, focusing on improving documentation processes within the healthcare system.
Educational Qualifications
Usha Roy holds an MBA from Washington University in St. Louis - Olin Business School, which she completed from 2010 to 2013. She also earned a Bachelor of Business Administration (B.B.A.) with a focus on Management Information Systems and Services from the University of Missouri-Saint Louis. Her educational background provides a strong foundation for her roles in healthcare and business management.
Professional Development and Early Career
Usha Roy began her career in healthcare operations and patient services, including a role at J.M. DREW, LLC as Patient Services & Specialty Pharmacy Operations from 2020 to 2021. Her early career experiences laid the groundwork for her subsequent leadership positions and her commitment to improving patient care and support services.